I have been following Sony BMG’s advertising campaign for the 25th anniversary of the Thriller album with a great deal of interest. I think it’s a brilliant marketing effort. In case you’ve missed it, Sony BMG has melded new marketing media and traditional marketing media to introduce a remake of the highest selling album of all time. The company has a particular challenge in introducing the remake of the album. The average consumer thinks Michael Jackson is a freak at best and a pederast at worst, and Jackson’s financial challenges can be credited in part with Americans’ faint disgust with him as a human being. The music world still considers Jackson to be a genius, but while they regularly incorporate his work in their own work – either directly or through significant inspiration – that influence is less obvious to the public. So the typical approaches to a 25th anniversary album – a tour, appearances on all the talk shows, etc. – were not an option. So in a brilliant display of their understanding of new media options, the company challenged professional dancers to perform Thriller’s zombie dance in public venues from London’s Chinatown to Cophenhagen’s busiest train terminal. In each case, the audience for the dancers was 100 people or less. But every performance was posted on YouTube, and the videos have been downloaded nearly 1.5 million times so far. Every YouTube viewer of a Thriller promo is also exposed to the Michael Jackson YouTube site, where a promotion of the 25th anniversary album has been viewed over 600,000 times. The story received so much viral play that it was picked up by the New York Times and other major papers. In the first week of release the new album rocketed into the number one spot on Billboard’s Top Pop chart and placed in top five or better rankings in music markets around the world.

Marketing continues to change. Today’s marketers absolutely must understand not only what these marketing tools are and how to use them, but also the social implications of the new marketing …

I have been following Sony BMG’s advertising campaign for the 25th anniversary of the Thriller album with a great deal of interest. I think it’s a brilliant marketing effort. In case you’ve missed it, Sony BMG has melded new marketing media and traditional marketing media to introduce a remake of the highest selling album of all time. The company has a particular challenge in introducing the remake of the album. The average consumer thinks Michael Jackson is a freak at best and a pederast at worst, and Jackson’s financial challenges can be credited in part with Americans’ faint disgust with him as a human being. The music world still considers Jackson to be a genius, but while they regularly incorporate his work in their own work – either directly or through significant inspiration – that influence is less obvious to the public. So the typical approaches to a 25th anniversary album – a tour, appearances on all the talk shows, etc. – were not an option. So in a brilliant display of their understanding of new media options, the company challenged professional dancers to perform Thriller’s zombie dance in public venues from London’s Chinatown to Cophenhagen’s busiest train terminal. In each case, the audience for the dancers was 100 people or less. But every performance was posted on YouTube, and the videos have been downloaded nearly 1.5 million times so far. Every YouTube viewer of a Thriller promo is also exposed to the Michael Jackson YouTube site, where a promotion of the 25th anniversary album has been viewed over 600,000 times. The story received so much viral play that it was picked up by the New York Times and other major papers. In the first week of release the new album rocketed into the number one spot on Billboard’s Top Pop chart and placed in top five or better rankings in music markets around the world. Read More

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